Virtual PA Service

Our Virtual PA service allows your small business to get on with what you do best by looking after your incoming phone calls whenever you need us to.

If you need to spend time with clients or just need some space to think and work, your Virtual PA team will become your remote assistant, fielding your calls for you. You might think that your voicemail or answering machine will do the job but most people simply hang up when they are greeted by a recorded message. How many new customers could you be losing?

With our call answering service you can get on with your day, confident that calls from new and existing customers and other callers are being answered and looked after just as you have requested.

Your Virtual PA team can:

Take control of your time and give your callers the service you expect with Virtual PA.

Recent Case Studies:

Garden Design, Landscaping and Maintenance Service:
Servicing the south east of England our client uses our service for all incoming calls be they looking to place orders or to arrange a visit for design and manual work. Our client has been so pleased with the service provided he has decided to push forward the development of his online shop and use our virtual PA service for that as well.

Lettings and Estate Agent (Glasgow):
Based in Glasgow our client has over 15 years experience managing houses and flats for rent and sale in the West of Scotland. As they have a busy schedule, showing clients around properties, they are rarely in the office and our operators answer all incoming calls. Our Virtual PA service has proven invaluable for the company with new introductions rising by 20% over the past year.

Hypnotherapy Clinic:
Based in Belfast our client runs a hypnotherapy clinic of around 10 consultants. They had identified that many of their clients were unable to contact them during lunch periods and so decided to use a call answering service for the overflow of calls. Our operators answer incoming calls in the clinics name and take details of appointments, cancellations and many other enquiries as requested.

Independent Financial Advisors:
A number of our Virtual PA clients are financial advisors many of whom are self employed. Rather than employ a full-time receptionist or secretary they use our call answering expertise to provide a reliable point of contact for all their clients. New enquiries can either be transferred to our clients or a txt message sent alerting him or her of the opportunity. At no point do our staff give any sort of financial advice. Many of our financial advisor clients keep in daily contact with their Virtual PA so that we can give an accurate time frame of when call-backs will be.

Motorcycle Helmet and Accessories retailer:
A leading supplier of modern and stylish crash helmets and accessories throughout the world with most sales enquiries coming from their online advertising. Our client has used our Virtual PA service for the past 4 years to provide a single point of customer service for all telephone enquiries. Our Virtual PA staff are trained to take orders, stock enquiries and deal with any returns issues.

All prices exclude VAT unless otherwise stated.

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0845 121 4262
info@callanswering.org.uk
Virtual PA ServiceClick here for a free trial or call us on 0845 121 4262 from just £31 per month