Your callers will be delighted with the enhanced
customer service they enjoy
and will never
know that they are speaking to a member of
your Virtual
PA team rather than a member
of your own staff.
We are currently offering a free, no obligation 1 week trial. Unlike many companies that offer a free trial, our's really is free: we do not cap the number of calls or messages available and we do not ask for any card details or deposit of any kind; simply that you try it free for 1 week to find out for yourself what a huge benefit it can be to your business.
Latest News, 02/06/10:
Well the good news is that the Eyjafjallajoekull volcano in Iceland
appears to have stopped producing the ash that had caused so much travel disruption
over the past two months. A number of our clients found themselves unexpectedly
out of the country for longer than expected, but with our help, disruption
to their businesses was limited. On finally returning home from their experience
we received many emails and phone calls of thanks, a lot of callers had been
completely unaware of any of our clients problems.
03/04/10:
A recent review of our clients showed that our most popular tariff
is our connect 50. We found that an economical 38% of our clients review their
tariff at least twice a year and alter it up or down to cope with seasonal
trends. 80% of our existing clients said, that when choosing our call answering
service, the flexibility to change tariffs on a monthly basis was one of the
main reasons that attracted them to Connect.
06/01/10:
With the 'Big Freeze' affecting many of our clients ability to get
into their own offices our operators have been on hand to help keep many businesses
functioning. Many of our customers have heeded the advice that they should
stay home and so have asked us to act as their frontline receptionists and
transfer calls to their home number or mobile. We've received lots of compliments
with most callers not even realising that our clients were working from home.
Oh... and a Happy New Year!
26/10/09:
Download our free 2010 calendar. Our
computer boffins realized that there are very few free calendars available
on the internet so have decided to make one themselves. Click the following
link to download our free 2010 calendar.
01/09/09:
What a month August was! We've welcomed 4 new full time members of
staff to the teams to keep up with the demand as our client base continues
to grow. On average, August saw us take on a new client every day, from sole
traders to small businesses, doctors to a nationwide network of tradesmen
we've had it all this month.
30/07/09:
We have this week had our first confirmed cases of swine flu for two our call answering clients. Both were understandably worried about having caught the flu but also as to how their businesses would cope. Our operators, as instructed by our clients, have altered how they respond to callers for the hopefully short period that both clients recuperate, safe in the knowledge that their customers are being answered and handled professionally.
10/07/09:
Having now been able to go over our call answering statistics of
last week, as predicted we saw a huge increase in the volume of calls being
received. At Connect we have long had a suspicion that our clients use the
service even more when the sun is shining and they wish to be out of the office
enjoying it safe in the knowledge that their calls are still being dealt with
professionally. Our teams also saw peaks when Andy Murray was playing at Wimbledon-
very strange!
19/06/09:
Website development news: We are now planning to make it even easier
to sign up for a free trial of our call answering service. Work is now under
way to develop an online application form meaning that our turnaround for
adding new prospective clients is even faster. We hope to have this live within
the coming weeks. In the meantime for those looking to try out the one week
free trial please click here to arrange a callback.
02/06/09:
Connect are today pleased to announce that all new call answering
clients will receive fax to email free. So long
as clients continue with a paid for monthly tariff then fax to email will
be provided free of charge. A charge of £20 (our normal rate) will be
applicable if a client no longer requires our call answering service but wishes
to continue with fax to email. For full details please contact us either by
phone on 0845 121 4262 or via our contact form.
19/05/09:
Traditionally May sees the start of the summer holiday cover season
and this year has proven no different. With many companies looking for seasonal
cover, Connects call answering has yet again been called into action for doctors,
estate agents and even an online novelty gift company. Connects holiday cover
starts from just £20 per week.
30/04/09:
Swine flu is on it's way! (apparently) so in order to combat any
possible outbreak within our call answering team we are following all Governmental
advice. Any staff showing suspected symptoms are urged to stay home to avoid
spreading the influenza. Read more...
17/04/09:
Bon Voyage to Amanda! We wish Amanda all the best for her forthcoming gap year traveling around Canada, she has been a fantastic employee and her Virtual PA team will miss her greatly.
12/03/09:
Free 0845 numbers for all new monthly contracted call answering service
clients. We are waiving our normal one-off set up cost of £20 for a
0845 number for clients who use and continue to use on a monthly basis our
Virtual PA. Read more...
> click here for archived news items
All prices exclude VAT unless otherwise stated.
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us on 0845 121 4262 for a free trial or click here